Understanding the Problem
One of the challenges during this project was to determine our users and their needs during a time where the Covid-19 situation is constantly evolving. To better understand our users' pain points, we used media observation, predictive analysis and competitive analysis of current pandemic resources already available.
THE PROBLEM
As the coronavirus pandemic continues to evolve, there’s new information to pay attention to that comes out daily. Unfortunately there are as many half-truths and untruths about this crisis as there are facts - and all from different websites and forms of communication. This can make it difficult for anyone to find credible information on what the current situation is, what precautions and steps to take and how to prevent further spread.
THE NEED
Users need an accessible resource for information on the pandemic that is easy to use on all digital platforms.
With a combination of the Design Sprint week, agile workflow, and intense collaboration, we were able to deliver the project in three days.